SBOTC 2021 FAQ

Q: I never received my refund. How do I request it?

A: If you purchased with a card online or at the box office your refund was processed automatically on 11/10/20 unless you emailed and requested it in advance. If you purchased with cash at the box office and have not come in yet, please bring your tickets anytime M-F 10-4 starting next Monday.

 

Q: I never got my refund, can I use my tickets from 2020 for these shows?

A: No, the 2020 event was canceled, therefore all tickets are voided. You will have to purchase tickets for the new event to attend.

 

Q: I was a previous purchasers but did not receive an email with the presale code for the new show like we were promised. How do I get on the list?

A: Please provide your email and we can email you the information.

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