Question 1

I need insulin and/or a snack for medical reasons. Can I bring them in?

Accepted Answer

Absolutely! Just check in at the Box Office with a member of our Front Gate team. If you need to keep your insulin cool, bring a small soft-sided cooler, and our first aid team can provide extra ice if needed. You're also welcome to bring in snacks for medical conditions, but let's keep it reasonable; there's no need to go overboard.

Question 2

I require a specific medical device. Can I go back to my car to get it?

Accepted Answer

Sorry, there's no re-entry allowed, so make sure to bring all medically necessary devices and medications with you when you arrive. This includes items like inhalers and injectables.

Question 3

Do you have medical personnel on-site?

Accepted Answer

Yes, we've got Corpus Christi Fire and EMS on-site for medical assistance. Check out our Venue Map page to find their locations.

Question 4

Are service animals welcome?

Accepted Answer

Service animals accompanying guests with disabilities are welcome at Concrete Street. All animals must be on a leash or harness at all times. Please check in at the front gate and be aware that our staff will ask if the animal is a service animal and what work or task it has been trained to perform.

Question 5

Where is ADA parking?

Accepted Answer

We have a designated ADA lot at the corner of Concrete Street and N. Tancahua St., but all of our lots are accessible. We suggest arriving early, as the ADA lot can fill up quickly.

Question 6

Are there access ramps?

Accepted Answer

Yes, we are equipped with curb cuts and accessible ramps throughout the entire venue and parking lots. However, we are a historic venue, which means we have been around a while, and some areas are not wheelchair-accessible. The Lonestar Lounge and Rockstar Deck are both upstairs and do not have wheelchair accessibility measures at this time.

Question 7

Where are the ADA restrooms and other facilities located?

Accepted Answer

All of our bathrooms are ADA-accessible. You can find their locations on our Venue Map page.

Question 8

How do I request ADA accommodations?

Accepted Answer

To get the best accommodation for your needs, arrive early and touch base with our front gate staff. We've got marked ADA areas for each of our stages, and some shows even offer a closer ADA experience with a ticket purchase. Our mobility-accessible areas are limited to those with impairments plus one companion, as space is limited. Remember, companions also need a ticket.

Question 9

If I have a Concealed Handgun License (CHL) or am an off-duty peace officer, can I bring my firearm into the venue?

Accepted Answer

No firearms are allowed inside the venue, even if you have a Concealed Handgun License (CHL). For Texas peace officers, the rules are a bit different. If you're a licensed Texas peace officer, you can carry your issued service weapon, but you'll need to be verified by a working officer and might have your weapon inspected. To make things smooth, please contact our Box Office at least a week before the show to get verified, complete a form, and get up to speed on our venue rules. Once cleared, off-duty peace officers will be issued specific credentials so they can be easily identified by other officers if needed.

Question 10

Is bodysurfing or moshing allowed?

Accepted Answer

Nope! For everyone's safety, bodysurfing and moshing aren't allowed at Concrete Street Amphitheater. Anyone putting themselves or others in danger will be escorted out of the venue.

Question 11

Can I bring my professional camera?

Accepted Answer

Sorry, no professional cameras or cameras with detachable lenses are allowed. Your phone takes awesome pics, so stick with that and enjoy the show!

Question 12

What items are prohibited?

Accepted Answer

Leave these at home: weapons (knives, mace, pepper spray, stun guns, wallet chains, metal chokers, chain belts, hairpins), professional cameras, outside food or drinks, chairs, umbrellas, and selfie sticks.

Question 13

Can my parents or guardians buy me a drink if I'm underage?

Accepted Answer

No way! We have a strict no-minors-drinking policy. If you're underage and caught with alcohol, you'll be asked to leave, turned over to the authorities, and you won't get a refund. Play it safe and enjoy the show responsibly!

Question 14

Do you sell alcohol?

Accepted Answer

We sure do! Grab a drink at our full bar inside the Old Market Pavilion or at our beer and seltzer stands throughout the venue. If you're under 21 and caught consuming or trying to purchase alcohol, you'll be escorted out, handed over to the authorities, and won't get a refund. Stay safe and stick to the water & soda! And remember—no sneaking in your own booze! We do metal scans, searches, and pat-downs before entry.

Question 15

What kind of food can I find at the venue?

Accepted Answer

You're in for a treat! Our concession stand in the Old Market Pavilion serves up all your favorite American classics like burgers, pizza, chicken tenders, and more. Plus, we've got a food truck yard featuring a variety of local food trucks. Be sure to check our social media pages on the day of the show to see which trucks will be on-site for the event.

Question 16

Can I bring in food or drinks?

Accepted Answer

No outside food, drinks, coolers, or water bottles are allowed! But don't worry, we've got you covered with a concession stand and a food truck yard packed with tasty options. And just a heads-up: sneaking stuff in your boots, hats, or purses won't fly; we do metal scans, searches, and pat-downs before entry.

Question 17

Where do I find the show lineup?

Accepted Answer

Keep an eye on our social media pages! We usually drop a "Know Before You Go" update on the morning of the show with all the details you'll need, including opening times, artist set times, vendor and food truck lists, and more.

Question 18

Where is the Rockstar Lot?

Accepted Answer

The Rockstar Lot is at 1212 N. Tancahua St., Corpus Christi, TX 78401, right next to the Corpus Christi Mercantile building at the intersection of Belden Street and N. Tancahua Street. It's exclusively for those who've pre-purchased Rockstar/Encore Deck tables.

Question 19

Where do we park?

Accepted Answer

Our main parking lot is on N. Tancahua St., and it's cash only. Parking costs range from $5 to $20, so bring exact change for a smooth experience. We've also got ADA Parking at the corner of Concrete Street and N. Tancahua St.

Question 20

Is there seating in General Admission?

Accepted Answer

General Admission is all about that standing-room-festival energy, but we've got berm seating (lawn style!) around the back perimeter for a chill vibe with a killer view for the Amphitheater (Main) Stage shows. Feel free to bring a blanket or towel to sit on. We also have picnic tables scattered throughout the venue, but they're first come, first served!

Question 21

Is there an ATM on-site?

Accepted Answer

You bet! We've got an ATM inside the venue, but keep in mind that you'll need to have your entry ticket to access it.

Question 22

Can I leave the venue and come back later?

Accepted Answer

Sorry, but once you're in, you're in! There's no re-entry, so make sure you've got everything you need before heading inside.

Question 23

What's the bag policy?

Accepted Answer

Keep it light! No oversized bags or purses larger than half a sheet of paper (that's 4.5" x 6.5") are allowed, and that means no backpacks either. All bags and purses will be checked at the gate, so pack smart!

Question 24

My ticket has a QR code. Can you scan it?

Accepted Answer

It sounds like your ticket came from a third-party reseller. We can only scan barcodes from eTix.com and TXR.com, so be sure to purchase your tickets directly from concretestreet.net to avoid any hassle.

Question 25

I bought my tickets through a third-party reseller, and they aren't working. Can you print them?

Accepted Answer

Unfortunately, no. We can only print tickets at the Box Office for the original purchaser, and we need their ID to match the transaction. To avoid any issues, make sure to buy your tickets directly through our website at concretestreet.net.

Question 26

I lost my ticket, or it isn't scanning. What should I do?

Accepted Answer

We'll do our best to help! Reach out to our Box Office ASAP at 361.884.8085 or boxoffice@concretestreet.net. We can reprint them as long as you're the original purchaser. Just bring your ID to the Box Office, and we'll match the transaction and print them for you. Keep in mind that reprinting your tickets will invalidate the previous set, so they won't be able to be used anymore.

Question 27

Can I upgrade my tickets?

Accepted Answer

It depends! Sometimes we offer upgrades for an extra charge, like swapping your GA ticket for a Pit Pass or grabbing a table on the Rockstar or Encore Deck. Availability is limited, so hit up our Box Office for the latest on upgrades!

Question 28

When does Will Call open?

Accepted Answer

Will Call opens an hour before the show. Don't forget, you'll need your ID to claim your tickets!

Question 29

I got a VIP package. How do I redeem it?

Accepted Answer

Those are handled directly through the artist's team. Keep an eye out for emails from them, as they often include important details. If it's the week of the show and you haven't received any communication, please reach out to our Box Office at 361.884.8085 or at boxoffice@concretestreet.com.

Question 30

I purchased a Rockstar/Encore/Lonestar table. What do I do when I get there?

Accepted Answer

Make sure you have your tickets and ID ready, then head to the Rockstar Express line. There, you'll receive your commemorative lanyard and get instructions on where to go next.

Question 31

I bought tickets from a friend or a 3rd party — can you print them for me?

Accepted Answer

No, we do not have access to those. We encourage you to purchase tickets directly through concretestreet.net to avoid fraudulent charges or scams.

Question 32

Do I need to print my tickets, or can I just show them on my phone?

Accepted Answer

You can totally scan your tickets from your phone! But we highly recommend taking screenshots or printing them before you arrive, since service can be spotty during big shows. Also, make sure to bring an ID that matches the ticket purchaser's name in case there's any scanning issue.

Question 33

Do tickets get more expensive as the show gets closer?

Accepted Answer

Yes, there's a $5 ticket increase on the day of the show. But since we're an independent music venue, we don't play the dynamic pricing game; our ticket prices stay steady. For the best prices and to avoid scams, always buy your tickets directly through our website at concretestreet.net.

Question 34

What's up with the fees?

Accepted Answer

At Concrete Street Amphitheater, we're all about delivering unforgettable live experiences. Ticket fees help make that happen by covering the costs of bringing these shows to life, from paying the hardworking staff and stagehands to supporting the artists who make it all possible. If you're looking to save a bit, our Box Office offers a lower-fee option, though fees still apply. By purchasing directly through the Box Office, you're still supporting the amazing work that goes into every event, just at a slightly lower cost.

Question 35

How can I score tickets to shows at Concrete Street Amphitheater?

Accepted Answer

Getting your tickets is a breeze! Snag them online right here on our official website, concretestreet.net. Watch out for imitators and third-party sellers—tickets from unofficial sources often come with a hefty markup, and we can't honor them. Stick to our official site, concretestreet.net, to secure your spot and avoid any hassles! Prefer the in-person vibe? Stop by our Box Office Monday through Friday from 9 AM to 3 PM, or an hour before showtime to grab your tickets.

Question 36

I'm a photographer. Can I get a photo pass?

Accepted Answer

We're always looking to connect with talented photographers who want to join our in-house photography team! While this isn't a paid position, our photographers receive behind-the-scenes access and other concert perks in exchange for helping capture the energy of our shows. If you're interested, email our Marketing Director, Marisol, at mramirez@concretestreet.net. Tell us a little about yourself, include a link to your portfolio or social media showcasing your work, and we'll review your submission. If we think you're a good fit, we'll reach out to schedule an interview.

Question 37

I'm a reporter. How do I get media credentials to cover a show?

Accepted Answer

We love the press! To request media credentials, give us a shout at least two weeks before the show. Visit our contact page and include details about the show you're covering and the outlet you represent.

Question 38

How can I stay in the loop about upcoming shows?

Accepted Answer

Want to be the first to know about the hottest concerts? Sign up for our email list and follow us on socials! You'll never miss a beat, guaranteed.

Question 39

The opening act changed. Can I get a refund?

Accepted Answer

Opening acts can change without notice, and that doesn't qualify for a refund or exchange. Don't worry, the headliners are sure to put on an epic show!

Question 40

What's your refund policy?

Accepted Answer

If a show gets canceled or the date changes, no worries! Just reach out to us at boxoffice@concretestreet.net to request a refund. Keep in mind that if refunds or exchanges are allowed for a specific show, you'll need to follow our instructions and meet the deadline. Once the deadline passes, refunds are a no-go.

Question 41

What happens if it rains?

Accepted Answer

We keep the party going, rain or shine! Concrete Street Amphitheater is all about the music, even if the weather isn't perfect. If you need a break from the rain, the Old Market Pavilion is a covered spot where you can hang out.

Question 42

What's the age policy for shows at Concrete Street Amphitheater?

Accepted Answer

We love fans of all ages, so unless we say otherwise, our shows are open to everyone! If you're under 16, make sure to bring an adult. Got little ones under six? They get in free with a paying adult! Just remember, if it's a seated show, they'll need to sit on your lap. If you want them to have their own seat, be sure to grab them a ticket! Bringing kiddos? Here's what you need to know: • Strollers and diaper bags are welcome, but only if you're bringing a child. They're subject to search, so pack light and bring just what you need. • We don't have a playground or children's activities, so plan accordingly. • Make sure you've got everything you need before you enter because there is no re-entry. • The venue can get loud, so don't forget hearing protection for the little ones. • We currently don't have dedicated nursing or changing areas—just a heads-up! • For their safety, kids must be supervised by an adult at all times. • If you get separated, the medical tent is where lost children will be reunited with their parents.

Question 43

Do I need an ID to enter the venue?

Accepted Answer

Bringing your ID is a smart move! If you've got a Will Call Ticket or an Elevated Experience, you'll need to show an ID to pick up your ticket and credentials. Plus, if you're planning to enjoy a drink, you must be 21 or older with a valid photo ID. We take ID checks seriously. Anyone caught with a fake ID might be denied entry without a refund.

Question 44

What payment methods do you accept at the Box Office?

Accepted Answer

The Concrete Street Amphitheater Box Office takes Visa, MasterCard, American Express, Discover, and, of course, good old cash!

Question 45

What is the Venue / Box Office Address?

Accepted Answer

We're right in the heart of downtown Corpus Christi at 700 Concrete Street! Our Box Office is open Monday through Friday from 9 AM to 3 PM and an hour before doors open on show days. Swing by and say hi!

FAQ

FAQ