Got questions? We’ve got answers! Whether you’re planning your first visit or you’re a seasoned concert-goer, our FAQ covers everything you need to know for an epic experience at Concrete Street Amphitheater. Dive in and get ready to rock with confidence!
What is the Venue / Box Office Address?
We’re right in the heart of downtown Corpus Christi at 700 Concrete Street! Our Box Office is open Monday through Friday from 9 AM to 3 PM and an hour before doors open on show days. Swing by and say hi!
What payment methods do you accept at the Box Office?
The Concrete Street Amphitheater Box Office takes Visa, MasterCard, American Express, Discover, and, of course, good old cash!
Do I need an ID to enter the venue?
Bringing your ID is a smart move! If you’ve got a Will Call Ticket or an Elevated Experience, you’ll need to show an ID to pick up your ticket and credentials.
What’s the age policy for shows at Concrete Street Amphitheater?
We love fans of all ages, so unless we say otherwise, our shows are open to everyone! If you’re under 16, make sure to bring an adult.
Got little ones under six? They get in free with a paying adult! Just remember, if it’s a seated show, they’ll need to sit on your lap. If you want them to have their own seat be sure to grab them a ticket!
Bringing kiddos? Here’s what you need to know:
- Strollers and diaper bags are welcome, but only if you’re bringing a child. They’re subject to search, so pack light and bring just what you need.
- We don’t have a playground or children’s activities, so plan accordingly.
- Make sure you’ve got everything you need before you enter because there is no re-entry.
- The venue can get loud, so don’t forget hearing protection for the little ones.
- We currently don’t have dedicated nursing or changing areas—just a heads-up!
- For their safety, kids must be supervised by an adult at all times.
- If you get separated, the medical tent is where lost children will be reunited with their parents.
What happens if it rains?
We keep the party going, rain or shine! Concrete Street Amphitheater is all about the music, even if the weather isn’t perfect. If you need a break from the rain, the Old Market Pavilion is a covered spot where you can hang out.
What’s your refund policy?
If a show gets canceled or the date changes, no worries! Just reach out to us at boxoffice@concretestreet.net to request a refund. Keep in mind, if refunds or exchanges are allowed for a specific show, you’ll need to follow our instructions and meet the deadline. Once the deadline passes, refunds are a no-go.
The opening act changed—can I get a refund?
Heads up, opening acts can change without notice, and that doesn’t qualify for a refund or exchange. Don’t worry, the headliners are sure to put on an epic show!
How can I stay in the loop about upcoming shows?
Want to be the first to know about the hottest concerts? Sign up for our email list and follow us on socials, its all conveniently available at the bottom of this page! You’ll never miss a beat, guaranteed.
I’m a reporter—how do I get media credentials to cover a show?
We love the press! To request media credentials, give us a shout at least two weeks before the show. Visit our contact page and include details about the show you’re covering and the outlet you represent.
I’m a photographer—can I get a photo pass?
At the moment, our in-house photographer slots are full, and we’re not issuing additional photo passes. But keep checking back—opportunities may pop up in the future!
How can I buy tickets to shows at Concrete Street Amphitheater?
Getting your tickets is a breeze! Snag them online right here on our official website, concretestreet.net, or through our ticketing partner at etix.com.
Watch out for imitators and third-party sellers—tickets from unofficial sources often come with a hefty markup, and we can’t honor them. Stick to our official site or eTix to secure your spot and avoid any hassles!
Prefer the in-person vibe? Stop by our Box Office Monday through Friday from 9 AM to 3 PM, or an hour before showtime to grab your tickets.
What’s up with the fees?
At Concrete Street Amphitheater, we’re all about delivering unforgettable live experiences. Ticket fees help make that happen by covering the costs of bringing these shows to life—from paying the hardworking staff and stagehands to supporting the artists who make it all possible. If you’re looking to save a bit, our Box Office offers a lower-fee option, though fees still apply. By purchasing directly through the Box Office, you’re still supporting the amazing work that goes into every event, just at a slightly lower cost.
Do tickets get more expensive closer to the show?
Yes, there’s a $5 ticket increase on the day of the show. But since we’re an independent music venue, we don’t play the dynamic pricing game—our ticket prices stay steady. For the best prices and to avoid scams, always buy your tickets directly through our website or eTix.com.
Do I need to print my tickets, or can I just show them on my phone?
You can totally scan your tickets from your phone! But we highly recommend screenshotting or printing them before you arrive since service can be spotty during big shows. Also, make sure to bring an ID that matches the ticket purchaser’s name in case there’s any scanning issue.
I purchased a Rockstar/Encore table—what do I do when I get there?
Make sure you have your tickets and ID ready, then head to the Rockstar Express line. There, you’ll receive your commemorative lanyard and get instructions on where to go next.
I got a VIP package—how do I redeem it?
Those are handled directly through the artist’s team. Keep an eye out for emails from them, as they often include important details. If it’s the week of the show and you haven’t received any communication, please reach out to our Box Office at 361.884.8085 or at boxoffice@concretestreet.com.
When does Will Call open?
Will Call opens an hour before the show. Don’t forget—you’ll need your ID to claim your tickets
Can I upgrade my tickets?
It depends! Sometimes we offer upgrades for an extra charge, like swapping your GA ticket for a Pit Pass or grabbing a table on the Rockstar or Encore Deck. Availability is limited, so hit up our Box Office for the latest on upgrades!
I lost my ticket—what should I do?
We’ll do our best to help! Reach out to our Box Office ASAP at 361.884.8085 or boxoffice@concretestreet.net. Be ready with details like when you purchased the ticket, the credit card used, the name on the order, or your order number. Ticket reprints aren’t guaranteed, but we’ll try to sort it out.
What’s the bag policy?
Keep it light! No oversized bags or purses larger than half a sheet of paper (that’s 4.25” x 11”) are allowed, and that means no backpacks either. All bags and purses will be checked at the gate, so pack smart!
Can I leave the venue and come back later?
Sorry, but once you’re in, you’re in! There’s no re-entry, so make sure you’ve got everything you need before heading inside.
Is there an ATM on-site?
You bet! We’ve got an ATM inside the venue, but keep in mind—you’ll need to have your entry ticket to access it.
Is there seating in General Admission?
General Admission is all about that standing-room-festival energy, but we’ve got berm seating (lawn style!) around the back perimeter for a chill vibe with a killer view for the Amphitheater (Main) Stage shows. Feel free to bring a blanket or towel to sit on. We also have picnic tables scattered throughout the venue, but they’re first come, first served!
Where do we park?
Our main parking lot is down N. Tancahua St., and it’s cash only. Parking costs range from $5 to $20, so bring exact change for a smooth experience. We’ve also got ADA Parking at the corner of Concrete Street and N. Tancahua St.
Where is the Rockstar Lot?
The Rockstar Lot is at 1212 N. Tancahua St., Corpus Christi, TX 78401—right next to the Corpus Christi Mercantile building at the intersection of Belden Street and N. Tancahua Street. It’s exclusively for those who’ve pre-purchased Rockstar/Encore Deck tables.
Where do I find the show line up?
Keep an eye on our social media pages! We usually drop a “Know Before You Go” update on the morning of the show with all the details you’ll need, including opening times, artist set times, vendor and food truck lists, and more.
Can I bring in food or drinks?
No outside food, drinks, coolers, or water bottles are allowed! But don’t worry—we’ve got you covered with a concession stand and a food truck yard packed with tasty options. And just a heads-up: sneaking stuff in your boots, hats, or purses won’t fly—we do metal scans, searches, and pat-downs before entry.
What kind of food do you have there?
You’re in for a treat! Our concession stand in the Old Market Pavilion serves up all your favorite American classics like burgers, pizza, chicken tenders, and more.
Plus, we’ve got a food truck yard featuring a variety of local food trucks. Be sure to check our social media pages on the day of the show to see which trucks will be on-site for the event.
Do you sell alcohol?
We sure do! Grab a drink at our full bar inside the Old Market Pavilion or at our beer and seltzer stands throughout the venue.
If you’re under 21 and caught consuming or trying to purchase alcohol, you’ll be escorted out, handed over to the authorities, and won’t get a refund. Stay safe and stick to the water & soda!
And remember—no sneaking in your own booze! We do metal scans, searches, and pat-downs before entry.
Can my parents or guardians buy me a drink if I’m underage?
No way! We have a strict no-minors-drinking policy. If you’re underage and caught with alcohol, you’ll be asked to leave, turned over to the authorities, and you won’t get a refund. Play it safe and enjoy the show responsibly!
What items are prohibited?
Leave these at home: weapons (knives, mace, pepper spray, stun guns, wallet chains, metal chokers, chain belts, hairpins), professional cameras, outside food or drinks, chairs, umbrellas, and selfie sticks.
Can I bring my professional camera?
Sorry, no professional cameras or cameras with detachable lenses are allowed. Your phone takes awesome pics, so stick with that and enjoy the show!
Is bodysurfing or moshing allowed?
Nope! For everyone’s safety, bodysurfing and moshing aren’t allowed at Concrete Street Amphitheater. Anyone putting themselves or others in danger will be escorted out of the venue.
If I have a Concealed Handgun License (CHL) or am an off-duty peace officer, can I bring my firearm into the venue?
No firearms are allowed inside the venue, even if you have a Concealed Handgun License (CHL).
For Texas peace officers, the rules are a bit different. If you’re a licensed Texas peace officer, you can carry your issued service weapon, but you’ll need to be verified by a working officer and might have your weapon inspected. To make things smooth, please contact our Box Office at least a week before the show to get verified, complete a form, and get up to speed on our venue rules. Once cleared, off-duty peace officers will be issued specific credentials so they can be easily identified by other officers if needed.
How do I request ADA accommodations?
To get the best accommodation for your needs, arrive early and touch base with our front gate staff. We’ve got marked ADA areas for each of our stages, and some shows even offer a closer ADA experience with a ticket purchase. Our mobility-accessible areas are limited to those with impairments plus one companion, as space is limited. Remember, companions also need a ticket.
Where are the ADA restrooms and other facilities located?
All of our bathrooms are ADA-accessible. You can find their locations on our Venue Map page.
Are there access ramps?
Yes, we are equipped with curb cuts and accessible ramps throughout the entire venue and parking lots. However, we are a historic venue which means we have been around a while and some areas are not wheelchair-accessible. the Lonestar Lounge and Rockstar Deck are both upstairs and do not have wheelchair accessibility measures at this time.
Where is ADA parking?
We have a designated ADA lot at the corner of Concrete Street and N. Tancahua St., but all of our lots are accessible. We suggest arriving early, as the ADA lot can fill up quickly.
Are service animals welcome?
Service animals accompanying guests with disabilities are welcome at Concrete Street. All animals must be on a leash or harness at all times. Please check in at the front gate and be aware that our staff will ask if the animal is a service animal and what work or task has it been trained to perform.
Do you have medical personnel on-site?
Yes, we’ve got Corpus Christi Fire and EMS on-site for medical assistance. Check out our Venue Map page to find their locations.
I require a specific medical device—can I go back to my car to get it?
Sorry, there’s no re-entry allowed, so make sure to bring all medically necessary devices and medications with you when you arrive. This includes items like inhalers and injectables.
I need insulin and/or a snack for medical reasons—can I bring them in?
Absolutely! Just check in at the Box Office with a member of our Front Gate team. If you need to keep your insulin cool, bring a small soft-sided cooler, and our first aid team can provide extra ice if needed. You’re also welcome to bring in snacks for medical conditions, but let’s keep it reasonable—no need to go overboard.